Refund Policy for Custom Templates or PSD to ASP.NET Import Projects


Due to the nature of wiwet products (non-tangible digital goods), it is not possible to “return” or "exchange" the product therefore we DO NOT offer refund or exchange after purchase is made.
However, a full refund will be considered in the following situations:
  1. The client’s order cannot be completed as requested
  2. The client’s request to cancel the order is received before development work is started.
If the order is completed according to the specifications of the client, some minor errors are inevitable and are not justification for full or partial refund. We want you to be 100% satisfied and happy with your purchase. If you are having any issue with the file, trouble setup, or have any questions, please send us an email to templates@wiwet.com, we will do our best to resolve the problem.
Our Technical Support Team is always eager to assist you and deliver highly professional support in a timely manner. Thank you for joining our community and for purchasing our products.